Memberships

Discounts apply to published local, airport and regional base fares only, including an eligible carpool fare. Custom quotes, school-route contracts and school transportation are excluded unless a written quote expressly includes the offer. Membership fees, taxes, tolls, parking, airport fees, tips, waiting, additional stops and night surcharges are excluded. Service remains subject to availability, operating requirements and passenger/luggage capacity.

One active plan per named adult age 18 or older. The member must travel on the discounted booking; accompanying household members or guests may share the vehicle within its capacity. Memberships are non-transferable and cannot be resold. A membership never replaces required guardian permission, school verification or release authorization.

The maximum member discount is $100 Essential, $175 Plus or $250 Signature per paid period. Discount equals the plan percentage of eligible base fares, limited to the unused cap, rounded to the nearest cent. Once the cap is reached, regular fares or another eligible offer apply. Unused savings do not roll over and have no cash value.

One discount applies to the whole vehicle fare. For split payments, we allocate that single discount across the payers’ Shopify invoices; it is not repeated per person. Separate payments do not confirm a ride until all required shares are paid and the team confirms availability.

If a discounted ride is canceled, any refund is based on the amount actually paid and the cancellation terms provided with that quote. A fully canceled and refunded ride restores its member savings allowance only within the original active period. Canceled round-trip legs may require the remaining leg to be repriced without the round-trip offer.

Your activation notice states the exact start and end date/time in Central Time. The ride’s service date must fall within that paid period; each return leg is checked separately. Request a future start date if needed. Payment alone is not a ride confirmation.

You may stop renewing at any time. Memberships expire after 30 days without another payment. Plan changes take effect at the next renewal; no mid-period upgrades, downgrades, pauses or prorated fees. Request an unused membership refund within 7 days of activation through the membership form below and include your invoice reference. After any member discount is used or after 7 days, membership fees are nonrefundable except where required by law.

Current terms apply to the period you purchase. Any future price or benefit changes apply only to a new renewal and will be disclosed before payment. Fraudulent or transferred use may be declined; contact us to resolve an eligibility or invoice error before paying.

Membership does not guarantee a particular vehicle, driver, pickup slot or priority access. Reserve in advance. Published corridor estimates generally require one end within 5 road miles of Murfreesboro Public Square; other routes require a personal quote. Long-distance and school services remain subject to their separate requirements.

For renewal, cancellation, a refund request or a savings balance question, use our membership support form and include your membership reference in the details. Our team confirms the response; submitting a request does not authorize a charge. See the full fare guide for standard charges.